Flexibility in 医疗保健: Embracing the Role of Soft Skills for Patient Care

变化是不可避免的. 在医疗保健, 软件下载的床边护理管理方式不断发生变化, the types of treatment being recommended and the types of technology at our disposal. Your success as a healthcare worker will depend on your ability to adapt to these changes and integrate an expanding array of training and knowledge. The most capable healthcare workers are often those with specialized soft skills that mesh well with the hard skills they’ve learned in degree programs and during clinical rotations and real-world experience.

Here’s a rundown of some of the most important soft skills you need to bring to your evolving role in healthcare:

具有团队精神

协作和团队合作在任何职业中都很重要, 但没有哪个领域比医疗保健更需要它. 生死在握，如此巨大的, intertwined group of professionals relying on each other — doctors, nurses, 药剂师, 社会工作者, hospital administrators and other allied health professionals — your patients need to know you can work together under the most critical of circumstances. 通过熟练的 interprofessional协作, you and your team can better ensure all aspects of a patient’s intake, diagnosis, surgery, 复苏问题得到了充分解决. You will also improve overall patient satisfaction and maintain efficient and cost-effective processes.

保持开放和诚实的沟通

Look at any championship sports team in action and you’ll notice one common factor — they are always communicating with each other. 高压环境下的医护人员也是如此. 适当的沟通，和 懂得如何沟通的技巧这可能是病人康复与否的区别. 无论是说话, writing, listening, 提供反馈或实时批判性思维, the ability to assess and communicate about a situation will set you apart from others and elevate the essential role you’ll play in your day-to-day work.

拥抱多样性以获得舒适

The ability to walk in someone else’s shoes is an important life skill, 但对于任何从事医疗保健的人, 这必须是头等大事. Patients feel most comfortable in a healthcare environment where their medical provider is empathetic, accepting, 和尊重. 如果病人感觉不舒服, 他们可能对治疗没有积极的反应, which can alter their health outcomes and even their willingness to pursue medical care when they need it most.

当你无法完全了解别人正在经历什么, 医疗服务提供者的能力 文化能力 能对许多未被充分代表的人群产生有益的影响吗. This is one reason why so many of our best healthcare workers share a background, culture, language, religion, 或者与他们所服务的社区的人们有其他的传统. When you can understand your patient better, you can treat your patient more fully and effectively.

了解技术在医疗保健中的作用

技术将继续发展 在病人护理中不断发展的角色, 以及人工智能(AI)在各个领域的发展, you'll need to adapt to this change as AI technology can streamline processes, including analyzing medical results faster and providing new in-roads for effective treatment and recovery.

从个人健康管理到诊疗, technology continues to revolutionize the healthcare industry and the resulting changes to patient care are occurring every day. 可穿戴技术, 个性化医疗, 早期检测, 诊断和数据管理 四个例子 of how AI is changing our working conditions and our ability to address conditions previously beyond our scope.

在过去的几年里，有一个增长 远程医疗 程序，也被称为虚拟医疗访问. 对更多的农村社区来说, this technology represents an opportunity to access regular medical care without the burden of geography. By staying informed of new technology and continually adding to your knowledge base, 你提供服务的能力也会提高.

把你的技能结合起来服务

Medical providers can enhance their patients’ experience by leveraging these and other soft skills and their understanding of and capability to utilize new technologies.

你应该追求的其他软技能包括:

• 注重细节
• 决策
• 时间管理
• 领导能力

Through compassionate care and the adaptation of technological advancements in healthcare, we now can influence positive patient experiences while empowering more people to pursue a rewarding career in healthcare. 即使你不太确定你通往医疗保健的道路是什么 (and here’s 一个资源 这可能会有帮助)， 深圳大学招收新学生 综合学位途径 for those interested in bringing their own special skills and service mentality to patient care.